Archives for September 2017

9 Authentic Actions That Build Trust

Investorsdaily

By Steve Watkins, originally posted on Investors.com on September 26, 2017. 

When a leader acts authentically, plenty of good things happen.  Be open, honest and match your actions with your words.  Others will trust you.

“If people trust, then they’ll engage,” Kevin Cashman, a senior partner at the executive search and recruiting firm Korn Ferry, told IBD. “If you show up with authenticity, others trust that and then you can marshal people.”

Here’s how to build that authenticity.

Make it bigger. It’s vital to not just be true to yourself but to serve others while doing it, says Cashman, who wrote “Leadership From the Inside Out” and leads his company’s CEO and executive development group.

“The test is if we’re creating value for others too,” Cashman said.

Show vulnerability. David MacLennan, CEO of food and agriculture company Cargill, told Cashman it’s vital to own up to your mistakes and shortcomings. It builds trust, encourages communication and creates powerful teamwork.

“Those are the leaders who earn the right to leadership, and it’s irresistible to follow them,” Cashman said.

Read More

Mission Impossible: The New Age of Ambiguity

By Jonathan Dahl, originally published in Korn Ferry’s Briefings Magazine, Issue 32.  

BrexitPic

You’re the CEO of a UK-based international retailer that sells products for expectant mothers, with more than 1,300 stores and $650 million in revenue.  Two years ago, the board  brought you in to turn the retailer around – which is exactly what you have done, leading the firm to its first profit in years.

Then you wake up one June morning and the world has shifted.  And it’s no small shift.  Headlines are announcing the shocking Brexit vote, and nobody can say what that means exactly.  How will trade be affected?  Will EU workers have flexibility in the UK?  How much will the pound weaken?  Quickly, the questions – and the concerns – funnel down to your company.  All that seems certain now is that nothing is certain.

Download Entire Article Here

Leadership from the Inside Out – Updated 3rd Edition Overview

The new edition of Leadership from the Inside Out will be available on Amazon on October 30, 2017.  Pre-order your copy here.

A True Measure Of Leadership Success: Seven Guiding Principles

By Kevin Cashman, originally posted on his Forbes.com blog, Pause Point, on September 5, 2017. 

960x0

Taking a true measure of our leadership success is no easy task. Do we measure net profit? Gross revenue? Customer satisfaction and loyalty? EBITDA? Quarterly results? Stock price? Social responsibility? While all these yardsticks are crucial, do they really get to the essence of what sustains leadership for the long run?

Recently, a 70-year-old CEO reflected with me, “In the end, the real measure of success will unlikely be our accomplishments or achievements. Rather, our most authentic measure will likely be the lasting impact we had on the lives of people.” I doubt many of us will lament in our final hour, “If only I had pushed for one more percentage point of profit in my last quarter!” Likely we will reflect on our key relationships, on the people we have impacted, loved, grown and been influenced by.

In the 75+ year Grant and Glueck study at Harvard, the longest continuous research study with four research leaders to date, there has been one consistent finding across the decades, across generations and across geographies:  that the true measure of success and satisfaction rests on one thing, relationships.

In a leadership context, relationships play out in a multitude of ways in teams, collegial connections, culture and customers. In many ways, all leadership is in relationship, a way to add enduring value with and for people. However, I posit that there is one fundamental measure to our leadership effectiveness:  how many leaders have you produced?

Read More