Minding the Middle Managers

Feb 2 2023

by Kristi Drew and David Vied, originally published by Korn Ferry in KF Insights

A firm’s top executives always get attention. Ditto its top talent, entry-level and otherwise. But middle managers, the men and women responsible for keeping both of those groups happy? They’re often afterthoughts.

That might change in 2023, as leaders across industries believe they could face a mass exodus of midlevel managers fleeing responsibilities that have only compounded since the pandemic. Kristi Drew, Korn Ferry’s global account leader for financial services, has at least three clients spending significant time and money to improve their midlevel managers’ skills, morale, and opportunities. “They are investing where they haven’t—not in the vice presidents, not in the directors, but in the middle managers,” says Drew.

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