by Dennis Carey, Jane Stevenson, Margie Warrell and Kevin Cashman, published by Korn Ferry Institute
One-third of workers think the corner office lacks a trait that was critical during the pandemic. But the so-called “empathy deficit” may be more complex than it seems.
During the pandemic, if CEOs had one motto, it was, “Take care of our people.” And by and large, workers noticed—and responded well. But it’s a new world now.