The Human Touch

Originally posted to Korn Ferry’s Briefings magazine, issue 49 on June 10, 2021.  

Almost 100 years after Mayo and Roethlisberger began the conversation about human relations, a new iteration is taking form. Some call it “radical humanity.” Others use the term “humanocracy.” The essence remains. It is about purpose powering performance, rather than performance being the purpose. It’s a plea for businesses to put people and planet before, or at least alongside, profit. For leaders to have the courage to challenge old ways of thinking and to take on the big issues. It’s a yearning to use our creative faculties in collaboration with one another. A demand for empathy. For decades, workers have divided their identities into work and personal. Radically human workplaces, say the idealists, create the potential to harness the full expression of self for a purpose bigger than self. “It’s about a higher quality of existence,” says Jaime Maxwell-Grant, a Korn Ferry senior client partner.

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