By Kevin Cashman; originally posted on his Forbes blog: Pause Point on June 23, 2021.
Stories are the language of leadership that can move both heads and hearts to go beyond what people thought was possible.
A personal story. My phone rang at 2:00 am – rarely a good sign. Startled, I wondered who it was and what bad news awaited me. Sitting up in bed, I reached for the phone. Putting it up to my ear, I heard my mother’s shaken voice saying, “There’s been a terrible accident. Your father is unconscious. He’s in intensive care. Kevin, you have to go to the hospital.”
I reacted, “No way. I’m not going.” I’m not proud of my response, but it was honest. It represented the reactive way I felt. I knew that my mother couldn’t handle going either. She and my dad had been separated for some years.
She insisted. “This is your father, Kevin. You have to go.” Grudgingly, I pulled on my clothes and drove to North Memorial Hospital. The entire drive I held onto my resentment, resisting what awaited me. When I walked into intensive care and saw him – bruised, bloody, unconscious, vulnerable, and attached to a web of cords and devices – unexpectedly, I felt something different. Resentment, at least partially, fell away. My mind said, “No,” but my heart was surprisingly saying, “Yes.” In this conflicted state, I moved forward and held his much too cold hand. As I did so, I remembered his familiar smell and our common DNA. While he was not a great father, I understood that he was my father. His story and mine were intertwined.