by Sarah Jensen Clayton, Tierney Remick, and Evelyn Orr, originally published in Harbard Business Review
It wasn’t so long ago that a CEO was considered effective if they could keep the board of directors happy, appease shareholders, and steer clear of major reputational issues.
Not so anymore.
The job description for the CEO of today is being crowdsourced, with nearly every segment of society — employees, customers, suppliers, governments, and activists — registering their expectations and demands.